Category: Residential Water Heaters

As the official representatives of Navien America in the territories of Illinois, northwest Indiana and eastern Missouri, Metropolitan supports a network of distributors within the Midwest in providing homeowners with the highest-quality tankless water heating equipment and related accessories.

At the annual ASHRAE Show, our wholesale division was awarded the distinction of selling over $3 million in Navien inventory, tripling sales from last year and joining Navien’s exclusive “$3 Million Club.”

The division was also awarded for our Navien trainings we held at Metropolitan, supply houses and contractor’s facilities. We trained over 1,000 customers during 2013.

Pictured: Brian Drafke, Mark Brickey, James Spurney and Dan Dore with the awards for the $3 Million Club and our Navien Trainings.

Pictured: Brian Drafke, Mark Brickey, James Spurney and Dan Dore with the awards for the $3 Million Club and our Navien Trainings.

Not only will we routinely hold trainings on Navien models to operators and installers at our facility, we have our sales staff conducting additional trainings behind the scenes.

“The trainings were another way to help us get more business,” said Metropolitan’s Navien wholesale manager, Mark Brickey, “which escalated a lot quicker then we had ever imagined.”

Overall Brickey credits the hard work of Metropolitan’s sales staff as the chief reason why its partnership with Navien has achieved positive results.

“We’ve made a great effort to not only raise brand awareness, but ensure operators are familiar with units, are comfortable working with them and can adequately conduct service.”

Brickey would like to acknowledge, Dan Dore, Steve Moak, Brian Drafke, James Spurney and Matt Brickey as a team effort in tripling their sales as representatives for Navien.

“We were really surprised at how fast our sales grew over the year,” Brickey said, “but it goes to show that hard work really does pay off.”

Brickey said Metropolitan’s sales staff has made a concentrated effort to endorse Navien units and said the training conducted both at and away from Metropolitan has significantly raised both interest in the brand and overall sales.

“Selling over $3 million in inventory is quite a feat for our sales staff and we were able to achieve this largely due to their hard work,” said Brickey.  “Particularly during this uncertain economic climate, it took a great deal of commitment and creativity on our end to create business, but we developed and executed the right strategy, and made it happen.”

Our recent Navien NPE series training, which took place in December of last year, was received very positively.

 
Due to the overwhelmingly positive reception from our most recent Navien NPE series training, Metropolitan is excited to announce two future trainings to take place in February.

The first will take place at the St. Louis, Mo. branch of Connor Co. on Tuesday, Feb. 5. The training will be held from 2:00 p.m. to 6:00 p.m. at the branch location of 2374 Grissom Dr. Those interested in attending can contact Brandon Storm at 314-994-9799 to register.

The second will take place at Metropolitan Industries, Inc. on Thursday, Feb. 7. The training will begin promptly at 8:30 a.m. and conclude at 12:30 p.m. Metropolitan Industries is located at 37 Forestwood Dr. in Romeoville, Ill. Those interested in attending can visit www.ilceu.com to register.

Navien’s new NPE series heaters contain a number of new features and benefits, including a front panel command center with user interface, and the ability to utilize two-inch PVC venting and existing one-half-inch gas lines.

Space is limited, so please register in advance to learn more about this exciting new model.

Metropolitan customers now have access to a new line of boilers, water heaters and combination units.

 
Metropolitan Industries, Inc. is officially a representative of LAARS® Heating Systems Company, giving us a new line of residential and commercial boilers, water heaters and combination units.

LAARS® regional manager Van Culberson has held training at Metropolitan on separate occasions over the past month to ensure Metropolitan’s sales and service divisions are fully equipped with the information needed to maximize the partnership and best serve customers.

“This partnership will give Metropolitan access to our full line of residential and commercial products, which can be used in a variety of ways,” said Culberson. “We have units sized from 50,000 BTUs all the way up to 2.4 million BTUs that can be used in residential, commercial and industrial applications.”

Residential products include boilers, water heaters and combination heaters for indoor use.

“Some of our offerings on the residential side include our Mini-Therm gas-fired hydronic boiler and Endurance combination boiler, which are both 85 percent AFUE rated products,” said Culberson. “Another exciting item is our NeoTherm water heater, which is 95 percent efficient in operation and sized for both residential and commercial uses.”

Products such as the 95 percent efficient NeoTherm are now available from Metropolitan.

 
Commercial products include an assortment of boilers and water heaters for indoor and outdoor uses.

Much like residential merchandise, commercial systems are energy-efficient and sized to meet a number of challenges.

Culberson said company structure, customer service and an array of products help LAARS® distinguish itself from others within the marketplace.

“Today, customers require instantaneous solutions and at LAARS®, we can provide them,” said Culberson. “We operate in a flat company structure which ultimately allows us to service customers in an adept and timely fashion.”

Much like Metropolitan, LAARS® employs a full service department for premier reliability when issues arise.

“Our customer service is as good as, or even better than, anyone else,” said Culberson. “Our technical support, both pre and post-sale, is outstanding and we have full-time service managers that assist customers in remedying problems whenever they arise.”

Lastly, its full range of products and diverse uses give LAARS® the ability to service many needs.

“With products that range from 82 percent to 95 percent efficient and sized from 50,000 to 2.4 million BTUs, we’re able to serve a large market of customers and fill a wide range of needs,” Culberson said.

In regards to the partnership with Metropolitan, Culberson cited our company structure and personnel as primary factors as to why the joint venture makes sense for LAARS®.

“We can now develop packaged systems thanks to Metropolitan’s manufacturing abilities, which is something we’ve never had access to in the Chicagoland market,” said Culberson. “Metropolitan’s in-house service department is very beneficial to us as well. Keeping all capabilities under one roof makes servicing equipment efficient.”

Metropolitan president John Kochan Jr. believes the LAARS® line brings further diversity to Metropolitan and can allow our company to move into new markets when combined with our manufacturing, fabrication, sales and service departments.

“At Metropolitan, we’ve never been afraid to expand our horizons and we believe representing the LAARS® line can introduce us to new markets of customers,” said Kochan Jr. “The LAARS® line, combined with our manufacturing, fabrication, sales and service divisions, make us a good match.”

For more information regarding the LAARS® line please visit www.laars.com or contact a Metropolitan representative at 800-323-1665 or sales@metropolitanind.com.

Contact Us

(815) 886-9200 or Email Us: info@metropolitanind.com
37 Forestwood Dr., Romeoville, Il 60446

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